Privacy Policy

Ashco Investment Limited

INTRODUCTION

Ashco Investment Limited ("Ashco Investment", "Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, use our platform, or engage with our real estate and investment services (collectively, the "Services").

This Privacy Policy applies to all individuals who interact with our Services, including prospective clients, registered users, corporate members, and visitors to our website. Please read this document carefully. By accessing our platform or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

If you do not agree with any part of this Privacy Policy, please discontinue your use of our Services immediately and contact us to have your data removed where applicable.

1 WHO WE ARE

Ashco Investment Limited is a licensed real estate investment and property sales company. We operate an online platform that facilitates property listings, reservations, purchase agreements, payment management, KYC verification, and corporate membership programmes.

For the purposes of applicable data protection legislation, Ashco Investment Limited is the Data Controller responsible for your personal data.

Contact Details:
Ashco Investment Limited — Data Protection Office
Email: privacy@ashcoinvest.com
Address: As listed on our official correspondence

2 INFORMATION WE COLLECT

We collect personal information in the following categories:

2.1 Information You Provide Directly

2.2 Information We Collect Automatically

When you visit our website or use our platform, we may automatically collect:

2.3 Information From Third Parties

We may receive personal information about you from:

3 HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

3.1 To Provide and Manage Our Services

3.2 To Comply With Legal and Regulatory Obligations

3.3 To Communicate With You

3.4 To Improve Our Platform and Services

3.5 For Marketing and Promotional Purposes

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

3.6 For Security and Fraud Prevention

4 LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal grounds:

5 HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. We may share your information with the following categories of recipients:

5.1 Service Providers and Processors

We engage trusted third-party companies to provide services on our behalf, including:

All service providers are contractually bound to process your data only on our instructions and to implement appropriate security measures.

5.2 Legal and Regulatory Authorities

We may disclose your personal data to government agencies, regulators, law enforcement bodies, or courts where we are required to do so by law or where such disclosure is necessary to protect the rights, safety, or property of Ashco Investment, our clients, or the public.

5.3 Professional Advisers

We may share your information with lawyers, accountants, auditors, and other professional advisers where necessary in connection with the provision of our Services or in the defence of legal claims.

5.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the choices available to you.

5.5 With Your Consent

We may share your information with other parties where you have provided explicit consent for us to do so.

6 DATA RETENTION

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Specific retention periods include:

When personal data is no longer required, we will securely delete or anonymise it in accordance with our data disposal procedures.

7 YOUR RIGHTS

Depending on your jurisdiction and applicable data protection law, you may have the following rights in relation to your personal data:

7.1 Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how it is being used.

7.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

7.3 Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal obligations to retain certain data.

7.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or object to its processing.

7.5 Right to Data Portability

Where processing is based on your consent or on a contract, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

7.6 Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests as our legal basis, or where your data is used for direct marketing purposes.

7.7 Right to Withdraw Consent

Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7.8 How to Exercise Your Rights

To exercise any of the above rights, please submit a written request to our Data Protection Officer at privacy@ashcoinvest.com. We will respond to all verified requests within thirty (30) days. We may require you to verify your identity before processing any data subject request.

8 COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

You may manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our platform. For more details, please refer to our full Cookie Policy.

9 DATA SECURITY

Ashco Investment implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords and to notify us immediately of any suspected unauthorised access to your account.

10 INTERNATIONAL DATA TRANSFERS

Ashco Investment primarily operates within Kenya. Where your personal data is transferred to or processed in a country outside your jurisdiction, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection law. This may include the use of standard contractual clauses or transfers to countries recognised as providing an adequate level of data protection.

11 CHILDREN'S PRIVACY

Our Services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a minor, we will take prompt steps to delete that information. If you believe we may have collected data from a child, please contact us immediately at privacy@ashcoinvest.com.

12 LINKS TO THIRD-PARTY WEBSITES

Our platform may contain links to third-party websites, payment portals, and external services. This Privacy Policy applies solely to information collected by Ashco Investment and does not cover the privacy practices of any third-party website. We strongly encourage you to review the privacy policies of any third-party sites you visit. We accept no responsibility or liability for the privacy practices of third-party websites.

13 CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be communicated to you via email or through a prominent notice on our platform prior to the change taking effect. The updated policy will be published on this page with a revised effective date. Your continued use of our Services following the publication of any changes constitutes your acceptance of the updated Privacy Policy.

14 CONTACT US AND COMPLAINTS

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which we handle your personal data, please contact our Data Protection Officer:

Data Protection Officer
Ashco Investment Limited
Email: privacy@ashcoinvest.com
Phone: As listed on our website
Address: As listed on our official correspondence

We take all privacy complaints seriously and will respond within thirty (30) days of receipt.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

Effective Date: 1 January 2025 | Last Updated: 21 March 2026
Ashco Investment Limited reserves all rights not expressly granted herein.